This CPD-accredited training programme is designed to support primary care teams in delivering inclusive, respectful, and person-centred care to transgender and gender diverse (TGD) patients.
Primary care is often the first point of contact for patients. The way individuals are welcomed, spoken to, and supported can shape not only their experience, but their willingness to access care at all.
This training equips both clinical and non-clinical staff with the knowledge, confidence, and practical skills needed to provide care that is safe, affirming, and responsive.
What is CPD-accredited learning?
Continuing Professional Development (CPD) supports healthcare professionals to maintain, improve, and broaden their knowledge and skills throughout their careers.
Why This Training Matters
For many transgender and gender diverse (TGD) patients, accessing healthcare can be challenging. Experiences of misunderstanding, miscommunication, or lack of awareness can create barriers to care.
Small, informed changes in practice can make a significant difference.
Understanding & Awareness
Develop confidence in gender identity terminology and inclusive communication.
Practical Application
Explore real-life scenarios and practical approaches within primary care settings.
Reducing Inequalities
Recognise barriers affecting TGD patients and improve equitable access to care.
Inclusive Environments
Create systems and environments that feel safer, welcoming, and person-centred.
Explore our Training Packages
Clinical Staff
Tailored for GPs, Practice Nurses, HCAs, Pharmacists, and wider clinical teams.
Non-Clinical Staff
Designed for reception teams, care navigators, managers, and administrative staff.
All Primary Care Staff
Whole-team training supporting consistency and inclusive practice across organisations.
Awareness Sessions
Introductory awareness-focused sessions suitable for broader workforce engagement.
Meet the Facilitator
Dr Joanna Lovett
Read More ↗Sessions are designed to provide a safe and supportive environment where participants can ask questions, discuss real-world scenarios, and build confidence in delivering inclusive care.
The programme combines evidence-based learning with practical application, helping teams create more welcoming, equitable, and affirming healthcare experiences.
Our Collaborators
Accessibility & Inclusive Learning
We are committed to ensuring our training is inclusive and accessible for all participants. Please let us know if you have any accessibility requirements or adjustments when booking your session.