Central London Healthcare
Training Hub

Terms & Conditions – Just Listening

TERMS AND CONDITIONS – PLEASE READ CAREFULLY

These terms (Terms) are a legal agreement between you (User or you) and Central London Healthcare CIC of Capital House, 25 Chapel Street, London, NW1 5DH (CLH us or we) for the delivery of training in the Just Listening Methodology.

You should print a copy of these Terms for future reference.

  1. SCOPE OF THESE TERMS

In consideration of you agreeing to abide by the Terms, you will receive training in the Just Listening Methodology (Your Training). Your Training will be provided by trainers who have been trained by us in the Just Listening Methodology.

Information as to how Your Training will be delivered and what it will entail is detailed here Just Listening training – Central London Healthcare.

  • YOUR COMMITMENTS
    • Except as expressly set out in these Terms you undertake that:
      • You will cooperate with us in all matters relating to Your Training;
      • You will provide us with such information and materials we may reasonably require in order to supply Your Training; and
      • You will ensure that such information is complete and accurate in all material respects.
    • You shall not:
      • use Your Training, any materials provided, or any knowledge gained from Your Training to establish, operate, or assist in the establishment or operation of any business, enterprise, or service that competes with us, or is outside the agreed scope of use;
      • exploit Your Training or related materials for personal commercial gain or for any purpose other than those expressly permitted under these Terms; or
      • reproduce, distribute, or adapt any training content provided by us without prior written consent.

  • CONFIDENTIAL INFORMATION
    • You undertake that you will not at any time, disclose to any person or body any confidential information obtained during the delivery of Your Training, except as permitted by Clause 3.2.
    • You may disclose confidential information regarding Your Training:
      • to your employees, officers, representatives, contractors, subcontractors or advisers who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under or in connection with this agreement. You undertake that you will ensure that your employees, officers, representatives, contractors, subcontractors or advisers to whom you disclose any confidential information regarding Your Training comply with this Clause 3.2; and
      • as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
    • You may not use any confidential information obtained during Your Training for any purpose other than to exercise your rights and perform your obligations under or in connection with this agreement.

  • INTELLECTUAL PROPERTY RIGHTS

You acknowledge that all intellectual property rights in materials and information made available to you during Your Training of belong to us or the owner of the Just Listening Methodology. Under these Terms you are granted a licence to use such materials and information for the purpose of receiving Your Training, but you have no other rights in, or to, such materials or information.

  • PAYMENT AND LIMITATION OF LIABILITY
    • Where relevant, the prices for Your Training will be made available to you before you place any order with us. All payments of invoices can be made via debit or credit card.
    • CLH does not accept any responsibility or liability for how you choose to interpret, apply, or act upon the materials and information provided during or after Your Training.
    • Other than the losses set out in Clause 5.4 our maximum aggregate liability under or in connection with these Terms whether in contract, tort (including negligence) or otherwise, will in all circumstances be limited to a sum equal to £100.
    • Nothing in these Terms will limit or exclude our liability for:
      • death or personal injury resulting from our negligence;
      • fraud or fraudulent misrepresentation; or
      • any other liability that cannot be excluded or limited by English law.
    • These Terms set out the full extent of our obligations and liabilities in respect of the supply of Your Training. Except as expressly stated in these Terms, there are no conditions, representations or other terms, express or implied, that are binding on us. Any condition, representation or other term concerning the supply of Your Training which might otherwise be implied into, or incorporated in, these Terms whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.
    •   All bookings for Training are final. Once a booking has been confirmed, fees are non-refundable.
    •  If you are unable to attend the Training, you may request to transfer your place to another individual or to a future training date, subject to our prior written agreement and availability.
    • We reserve the right to cancel or reschedule the Training. In such circumstances you will be offered either a transfer to an alternative date or a full refund of the fees paid.

  • DURATION AND TERMINATION
    • We may cease providing Your Training immediately by written notice to you if you commit a material or persistent breach of these Terms which you fail to remedy (if remediable) within 14 days after the service of written notice requiring you to do so. This includes a right to cease providing Your Training if you fail to make any payment to us when it becomes due and you still do not make payment within 14 days of our reminding you that payment is due.
    • On termination for any reason:
      • all rights granted to you under these Terms will cease; and
      • you must immediately cease all activities authorised by these Terms;
      • any materials provided to you as part of Your Training must be returned to us within 30 days and in accordance with any processes in which we specify that materials are to be returned to us by.
  • EVENTS OUTSIDE OUR CONTROL
    • We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below:
    • An Event Outside Our Control means any act or event beyond our reasonable control.
    • If an Event Outside Our Control takes place that affects the performance of our obligations under these Terms:
      • our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control; and
      • we will use our reasonable endeavours to find a solution by which our obligations under these Terms may be performed despite the Event Outside Our Control.

  • HOW WE MAY USE YOUR PERSONAL INFORMATION

Under data protection legislation, we are required to provide you with certain information about who we are, how we process the personal data of those individuals who use our services and for what purposes and those individuals’ rights in relation to their personal data and how to exercise them. This information is provided in our Privacy Policy and it is important that you read that information.

  • OTHER IMPORTANT TERMS
    • We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or our obligations under these Terms.
    • You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
    • These Terms constitute the entire agreement between us and supersede and extinguish all previous and contemporaneous agreements, promises, assurances and understandings between us, whether written or oral, relating to its subject matter.
    • You acknowledge that in entering into these Terms you do not rely on and will have no remedies in respect of any statement, representation or assurance (whether made innocently or negligently) that is not set out in these Terms.
    • You agree that you will have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms.
    • A waiver of any right or remedy is only effective if given in writing.
    • A delay or failure to exercise, or the single or partial exercise of, any right or remedy does not waive that or any other right or remedy, nor does it prevent or restrict the further exercise of that or any other right or remedy.
    • Each clause of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect. 
    • These Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both irrevocably agree to the exclusive jurisdiction of the courts of England and Wales
  • By clicking on the “Accept” button, you agree to these Terms, which will bind you.