Telephone Triage for Primary Care Staff

AIM

This session aims to equip healthcare professionals with clinical decision-making tools and a structured approach to carry out safe and effective telephone triage.

COURSE OVERVIEW

This interactive one-day live webinar is designed for clinicians working in 111, general practice, urgent treatment centres, out-of-hours services, and other remote triage settings. The session builds on the core principles covered in our eLearning course and includes real- time case discussions, interactive polls, and guidance on safely managing patient calls.

TARGET AUDIENCE

  • GPs
  • GPNs
  • Nurse practitioners
  • Paramedic practitioners
  • Pharmacists
  • Physician Associates

DELIVERY MODE

Live Zoom Session

DATE & TIME

04 June 2025
09:30 – 16:30